Contact Us
Have a question about an order, a return, a refund, or just want a book recommendation? We'd love to hear from you. Our team responds to every message, usually within a few hours during business hours.
Business hours
Monday – Friday: 9:00 AM – 6:00 PM IST
Saturday – Sunday: Limited support — we'll respond on the next business day.
Our location
Ink & Chai is an online bookstore operated from New Delhi – 110006, India. We ship pan-India from our Delhi warehouse. As an online-only retailer, we don't have a physical walk-in store, but our team is always reachable by email or WhatsApp.
Track your order
Already placed an order? You can track it any time from the Track Order page or the My Orders section of your account on inkandchai.in. Shipping and delivery updates are also sent to you by email and WhatsApp.
Help with returns & refunds
To start a return, sign in and open My Orders → Request Return. Full details are on our Return Policy and Refund Policy pages. Refunds are processed automatically to your original payment method once we receive the returned book.
See also: About Us · Shipping Policy · Return Policy · Refund Policy · Terms · Privacy